Frequently Asked Questions

​How Do I Place an Order?

 

The process of placing an order is via checkout basket. Select an item that you wish to buy and click on add to cart it will be added to basket, then will prompt you view cart page then you can place an order via my cart page by online payment. 

 

Payment and Shipping

 

Payment can be done via PayPal account or any debit or credit card. Shipping regular mail if orders less than £40, orders more than £40 will be shipped by tracked delivery. Product delivery time is 3 to 5 working days. All our products will be shipped free of cost if orders are above £80 with in United Kingdom.

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​Secure Ordering & Payment Options

 

Payment method we use is PayPal it is secure platform.

As you know PayPal is widely used payment method and most secure.

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Returns & Refunds

 

We offer 14-day refund on change of mind on item, but you have to pay return postage charge we will process refund once item received without damage. For a damage item we will send new item, you just need contact us at contact@himalayancrafts.co.uk with the photographs.

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